HOW TO MAKE A RETURN

guidelines

Review guidelines for returning your desired products.

let us know

Message us with a little info about your order and we will review your return request.

give us a day

Give us 24 hours or less and we will get right back to you.

send it in

Once you receive the return address, fill out your return form, and send it on in.

GUIDELINES:

 

Please return the item(s) within 14 days of the purchase date.

We do not accept items that are:

  • worn 

  • washed 

  • altered

  • sales items

  • bodysuits

  • swim wear

  • intimates 

Refunds or exchanges are not accepted, however we will happily issue store credit that can be used immediately and will never expire. 

LET US KNOW:

 

Please fill this form out in its entirety and submit.

Reason Code: 

[ 1 ] DID NOT FIT

[ 2 ] DID NOT LIKE

[ 3 ] ITEM DAMAGED

[ 4 ] INCORRECT ITEM SENT

[ 5 ] OTHER/PLEASE EXPLAIN

GIVE US A DAY:

 

We will evaluate your request form for your return and email you back with a response. Once you have received an approval response from us, you may proceed to send it in.

The return address will be included in the approval response. 

SEND IT IN:

 

You are responsible for the cost and risk of returning the items. We recommend using an insured and trackable mail service. 

Store credit will be issued immediately upon arrival of returned products. Returned items must past inspection to successfully receive store credit. 

Osher Designs
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Text Us: (281) 886-3567

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